HopRx Privacy Policy

HopRx ("HopRx," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use the HopRx mobile application, website, and related services.

Information We Collect

Depending on how you use HopRx, we may collect information you provide to us, including:

• your name and contact information;
• account information, if applicable;
• health, medication, or healthcare-related information you provide when requesting services;
• information relating to healthcare or medication requests; and
• communications or other information you submit through HopRx.

We may also collect basic technical information related to your use of the app or website, such as device information, IP address, log information, and information needed to operate, maintain, and secure our services.

How We Use Information

We use personal information to:

• provide and operate HopRx;
• process and coordinate healthcare and medication-related requests;
• connect users with healthcare providers, pharmacies, and other service partners where needed;
• provide updates regarding requests and services;
• communicate with and support users;
• maintain, improve, and secure our services; and
• comply with applicable legal and regulatory requirements.

How We Share Information

We may share personal information with healthcare providers, pharmacies, service providers, and other partners when necessary to provide or support services requested through HopRx.

We may also share information with companies that help us operate our technology and services, or when disclosure is required or permitted by law.

We require service providers that handle personal information on our behalf to use appropriate safeguards and to use the information only for authorized purposes.

We do not sell personal health information.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services and meet applicable legal, regulatory, security, and recordkeeping requirements.

Certain healthcare-related information may need to be retained for periods required by applicable law or healthcare recordkeeping requirements.

Access, Correction, and Deletion

You may contact us to request access to or correction of your personal information.

You may also request deletion of your personal information or withdraw your consent where applicable.

Some information may not be eligible for deletion where we or a healthcare provider are required to retain it for legal, regulatory, healthcare, security, or recordkeeping purposes.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, loss, or disclosure.

No electronic system or method of storing or transmitting information can be guaranteed to be completely secure.

Third-Party Services

HopRx may connect you with or use services provided by healthcare providers, pharmacies, technology providers, or other third parties.

Those third parties may have their own privacy practices and may provide separate privacy notices where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the Effective Date at the top of this policy. Your continued use of HopRx following an update is subject to the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact: